The SMD stencil online consultant

With its digital SMD stencil consultant, BECKTRONIC GmbH presents the industry's first customer-supporting online platform. With the help of this tool a type comparison is possible. OEM, EMS and E²MS electronics manufacturers find out which SMD stencils fit their applications and production requirements. Important aspects are to minimize risk factors and increase efficiency. Whether SMD stencils in a fixed frame, quick tensioning stencils with aluminum profiles or hole edges - the SMD stencils online consultant shows the current possibilities in these areas.

The new website www.smd-schablonen.eu is an additional offer from BECKTRONIC and promises transparent, target-oriented and future-oriented advice on SMD stencils and tensioning systems. Exclusively and free of charge, customers and interested parties can find out in just a few steps which stencil properties are best suited to their production processes. For the first time, users can compare different stencil tensioning frames at a glance. The identification of potential alternative solutions makes it possible, for example, to reduce previous production risks and optimize the overall result.

With the online consultant, the company guarantees target-oriented customer advice that takes the production-related parameters into account. "The options for manufacturing SMD stencils for specific applications are growing steadily. This makes it all the more complex for users to find the optimum stencil for their production process," explains Thomas Schulte-Brinker, Managing Director and Technical Director of BECKTRONIC GmbH. "It is not unusual for OEM companies as well as EMS or E²MS suppliers to be exposed to process errors because their stencils do not fully meet the requirements. Successor models or compatible alternative solutions are not known to everyone or their benefits are underestimated. Therefore, we have designed a solution with our SMD stencil online consultant, which serves our customers and prospective customers for the orientation and shows them individually the most efficient SMD stencil for their use”, so Mr. Schulte Brinker further.

The online platform simplifies and shortens the previous decision-making and purchasing process. Right from the start, users have a choice of options at their disposal, which they can answer individually and according to their needs. In the first step the user decides whether he wants a personal consultation or wants to start with the SMD stencil configuration. Using stencil-specific questions, the system navigates him to the optimal product recommendation. In addition, BECKTRONIC provides direct advice.

The new online offer is part of the active customer satisfaction management of BECKTRONIC GmbH, which will be newly translated in the course of the holistic restructuring measures. In addition to the current opening hours of the company, BECKTRONIC offers its customers an additional service around the clock. The platform has been accessible online since mid-February 2018.